Terms and Conditions
Welcome to Traumen! By using our website (www.traumendesigns.com) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of our website and your relationship with Traumen (referred to as "we," "our," or "us"). By accessing our site, you agree to these terms in full. If you do not accept these terms, you must not use our website.
2. Orders and Payments
- Order Acceptance: All orders placed on our website are subject to acceptance by Traumen. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
- Payment: We accept various forms of payment including credit cards, debit cards, and online payment methods. Full payment is required at the time of purchase.
- Pricing: All prices listed on our site are accurate at the time of publication. Prices may change without notice, but any changes will not affect orders that have already been confirmed.
3. Shipping and Delivery
- Shipping: We offer worldwide delivery. Shipping fees are calculated at checkout based on your location. We strive to deliver within the estimated timeframes but cannot guarantee specific delivery dates.
- Delays: Traumen is not responsible for delays caused by customs clearance, shipping carriers, or other factors beyond our control.
- Ownership and Risk: Once your order is shipped, ownership and risk of loss are transferred to you. If a package is lost or damaged during shipping, please contact us at Traumen.designs@gmail.com or +20 108 048 1676 for assistance.
4. Returns and Exchanges
- Return Policy: You may return items within 14 days of receipt for a full refund, provided that the items are in their original condition, unworn, and with all tags attached.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
- Exchanges: Exchanges are accepted for items of equal value within 14 days of delivery. Items must be in original condition.
- To initiate a return or exchange, please contact us at Traumen.designs@gmail.com or +20 108 048 1676.
5. Product Descriptions and Availability
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that all product information is free of errors. Colors and designs may vary slightly from their appearance on your device.
- Availability: Products are subject to availability. We reserve the right to discontinue any product at any time without notice.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Traumen and is protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content from our website without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Traumen shall not be liable for any damages arising out of or in connection with the use of our website or products. This includes, but is not limited to, direct, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Egypt].
9. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of any changes.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: Traumen.designs@gmail.com
WhatsApp: +20 108 048 1676